FAQ's

  • Shipping Policy

    Estimated shipping delivery times:

    USA: 3-5 business days

    Canada: 5-10 business days

    World: 10-20 business days

    Your order will be sent out on average within 3 days of ordering.

    International shipping:

    International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

    We do not take responsibility for customs fees.

    Order never arrived:

    If your order didn't end up arriving, be sure to let us know!

    First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.

    If the shipping address was correct, get in touch with us at support@designtomi.com noting your order number. We'll see what can be done.
  • Returns:  Please see our "Return Policy."
  • Sizing Chart:  All sizes are listed on each product when checking out.